Privacy Policy

At Custom Sign Board, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect the information you share with us. By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect

1.1. Personal Information:

When you visit our website or purchase our services, we may collect details like your name, email address, phone number, and other contact information. If you’re ordering custom signage, we may also collect relevant details about your business, such as your address, logo, or specific design requirements.

1.2. Usage Information:

We gather data about how you interact with our website—like the pages you view, features you use, and time spent on the site. This information helps us improve your experience.

2. How We Use Your Information

2.1. Service Delivery:

We use your information to process orders, create custom signage, and deliver our services efficiently.

2.2. Communication:

Your contact information allows us to provide updates about your order, share promotional offers, or notify you of changes to our services.

2.3. Improving Our Services:

Usage data helps us identify trends, enhance website functionality, and tailor our offerings to better meet your needs.

3. How We Protect Your Information

3.1. Security Measures:

We use advanced security measures to safeguard your personal information from unauthorised access, misuse, or disclosure.

3.2. Data Storage:

Your data is securely stored and encrypted during transmission to ensure confidentiality.

4. Sharing Your Information

4.1. Third-Party Service Providers:

We may share your information with trusted partners who help us deliver our services, such as payment processors or delivery providers. These partners are required to keep your information secure and use it only for the specified tasks.

4.2. Legal Compliance:

We may disclose your information if required by law or to comply with legal obligations, such as responding to a court order.

5. Cookies and Tracking Technologies

We use cookies to personalise your experience on our website and to understand how you interact with our services. You can manage your cookie preferences in your browser settings, though some features may be affected if cookies are disabled.

6. Your Rights

6.1. Access and Correction:

You have the right to access and update your personal information. Contact us using the details below for assistance.

6.2. Opt-Out:

You can opt out of promotional communications by following the unsubscribe link in our emails or contacting us directly.

7. Retention of Information

We keep your personal information only as long as needed to fulfil the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services will signify your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:
📧 Email: [Email Address]
📞 Phone: 01783-604054
📍 Address: Dhaka University Market, Dhaka 1000

By using our website and services, you acknowledge and agree to the practices outlined in this Privacy Policy.